Privacy Policy
Last updated: October 27, 2025
1. Introduction
BeMyMentor ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
Account Information
- Name and email address (via Google OAuth or GitHub OAuth)
- Profile picture
- User preferences and settings
Mentor Information
- Professional credentials and proof of expertise
- Portfolio items and work samples
- Stripe Connect account information (for payouts)
- Availability and scheduling preferences
- Video introductions and content uploads
Booking and Payment Information
- Booking details (session times, types, status)
- Payment information (processed securely by Stripe)
- Transaction history
- Session confirmations and reviews
Usage Data
- Pages visited and features used
- Time spent on the platform
- Browser type and device information
- IP address and location data
3. How We Use Your Information
We use your information to:
- Provide and improve our mentorship platform services
- Process bookings and payments
- Connect students with mentors
- Send booking confirmations and important updates
- Verify mentor credentials and maintain platform quality
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Analyze usage patterns to improve user experience
4. Information Sharing
We share your information only in the following circumstances:
With Other Users
- Students can see mentor public profiles, portfolios, and reviews
- Mentors can see student names and booking details for confirmed sessions
With Service Providers
- Stripe: Payment processing and mentor payouts
- UploadThing: File storage for portfolios and content
- Neon/Vercel: Database and hosting services
- Resend: Transactional email delivery
Legal Requirements
We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of BeMyMentor, our users, or the public.
5. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for data in transit
- Encrypted database storage
- Secure OAuth authentication (Google/GitHub)
- PCI-compliant payment processing through Stripe
- Regular security audits and updates
6. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@bemymentor.dev
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, and dispute resolution purposes.
9. Children's Privacy
BeMyMentor is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
- Email: privacy@bemymentor.dev
- Support: support@bemymentor.dev